top of page

PRIVACY POLICY 

CoEcosystem Pty Ltd 

Last updated: 1 February 2026 

 

1. Introduction 

CoEcosystem Pty Ltd (ACN  651 802 925) (CoEcosystem, we, us or our) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 

This Privacy Policy explains how we collect, hold, use, disclose and protect your personal information when you: 

  • visit our website(s); 

  • interact with us online or offline; 

  • engage our services; 

  • subscribe to communications; or 

  • otherwise deal with us. 

By using our website or providing us with personal information, you consent to the collection, use and disclosure of your personal information as described in this Policy. 

2. What Is Personal Information? 

“Personal information” means information or an opinion about an identified individual or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in material form or not. 

3. The Personal Information We Collect 

The types of personal information we may collect include: 

  • Full name 

  • Email address 

  • Phone number 

  • Company name 

  • Job title 

  • Postal address 

  • Payment details (processed by third-party providers) 

  • Demographic information 

  • Information provided in enquiries or forms 

  • Marketing preferences 

  • Website usage data 

We do not knowingly collect sensitive information (such as health, political or biometric data) unless required for a specific lawful purpose and with consent. 

 

4. How We Collect Personal Information 

We collect personal information: 

Directly from you: 

  • When you complete a form 

  • When you subscribe to newsletters 

  • When you register for events or webinars 

  • When you purchase products or services 

  • When you correspond with us 

Automatically: 

When you visit our website, we may collect: 

  • IP address 

  • Device type 

  • Browser type 

  • Pages viewed 

  • Time spent on pages 

  • Referring website 

This is collected via cookies and analytics tools. 

From third parties: 

We may receive personal information from: 

  • Marketing platforms 

  • Social media platforms 

  • Recruitment providers 

  • Event partners 

  • Publicly available sources 

 

5. Why We Collect Personal Information 

We collect and use personal information to provide and deliver our services, respond to enquiries, manage client relationships, process transactions, improve our website and offerings, send marketing communications (where permitted by law), comply with legal obligations, and protect our legal rights. 

We will only use personal information for the purpose for which it was collected or a related purpose that you would reasonably expect. 

 

6. Marketing Communications 

We may send marketing communications about our services, events or insights where: 

  • You have consented; or 

  • The communication is permitted under the Spam Act 2003 (Cth). 

You may opt out of receiving marketing communications at any time by using the unsubscribe link or contacting us. 

 

7. Disclosure of Personal Information 

We may disclose personal information to: 

  • Employees and contractors 

  • Professional advisers 

  • IT and hosting providers 

  • Marketing platforms 

  • Payment processors 

  • Analytics providers 

  • Regulatory authorities (where required by law) 

We do not sell personal information. 

 

8. Overseas Disclosure 

Some of our service providers (including cloud hosting, analytics and marketing providers) may store or process personal information outside Australia. 

Where we disclose personal information overseas, we take reasonable steps to ensure the recipient handles the information in accordance with Australian privacy law. 

 

9. Cookies & Analytics 

Our website uses cookies and similar technologies to: 

  • Improve user experience 

  • Analyse website performance 

  • Deliver relevant advertising 

You may disable cookies via your browser settings; however, some features of the website may not function properly. 

We use third-party services such as: 

  • Google Analytics 

  • LinkedIn Insights 

  • Advertising platforms 

These services may collect information in accordance with their own privacy policies. 

 

10. Social Media 

If you engage with us via social media platforms (e.g., LinkedIn, Facebook, YouTube), your information is also governed by the privacy policies of those platforms. 

We are not responsible for the privacy practices of third-party platforms. 

 

11. Online Payments 

Online payments are processed by secure third-party providers. We do not store full credit card details. 

Payment providers manage personal information in accordance with their own privacy policies. 

 

12. Security 

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. 

These steps include: 

  • Secure hosting environments 

  • Access controls 

  • Encryption where appropriate 

  • Limiting internal access 

However, no data transmission over the internet can be guaranteed to be completely secure. 

 

13. Data Retention 

We retain personal information only for as long as necessary to: 

  • Fulfil the purpose for which it was collected 

  • Comply with legal obligations 

  • Resolve disputes 

  • Enforce agreements 

When no longer required, we take reasonable steps to securely destroy or de-identify personal information. 

 

14. Access & Correction 

You may request: 

  • Access to personal information we hold about you; 

  • Correction of inaccurate, incomplete or outdated information. 

Requests should be sent to: support@coecosystem.com.au 

We will respond within a reasonable time and may require verification of identity. 

We may refuse access in limited circumstances permitted by law. 

 

15. Complaints 

If you believe we have breached the Privacy Act or Australian Privacy Principles, please contact us in writing. 

We will investigate your complaint and respond within a reasonable time. 

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC): 

www.oaic.gov.au 

 

16. Changes to This Policy 

We may update this Privacy Policy from time to time. The current version will always be available on our website with the updated effective date. 

bottom of page